Route47 Documentation

The operating system for local food delivery

Everything you need to launch, operate, and scale a shared delivery network — from onboarding your first partner to running AI-powered dispatch.

What is Route47?

Route47 is the operating system for local food delivery partnerships. Instead of every restaurant building its own drivers, apps, and marketing stack, Route47 lets food trucks, coffee carts, bakeries, restaurants, and local vendors share infrastructure under one intelligent platform.

Think of it as Shopify + Toast + a local delivery network — without the marketplace fees or brand dilution of third-party apps.

Shared ordering & delivery
Unified payments & payouts
Built-in marketing & AI

Quickstart

Get your first partnership live in under an hour. Follow the steps below to create an account, invite partners, and accept your first order.

  1. 1Create your Route47 hub and set your service area.
  2. 2Invite partner vendors and assign their menu or catalog.
  3. 3Add delivery zones, driver profiles, and payout rules.
  4. 4Publish your branded ordering page and start accepting orders.

Partnerships 101

A partnership on Route47 is a group of food businesses that share delivery, marketing, and customer data while keeping their own brand identity and margins.

Each partner keeps their own menu, hours, and payout settings. Route47 handles the shared cart, route optimization, and unified checkout so customers can order from multiple partners in one transaction.

Orders

Route47 combines direct ordering, phone-in orders, and partner-aggregator imports into a single ticket stream. Each order is automatically matched to the right kitchen, prep time, and delivery batch.

Kitchens see a live ticket board with real-time status updates. Customers get branded notifications at every step from confirmation to out-for-delivery.

Delivery

Build your own driver fleet or connect with local courier networks. Route47’s dispatch engine batches orders by proximity, prep time, and driver capacity to minimize delivery cost and time.

Drivers use a lightweight mobile app for route navigation, proof-of-delivery, and handoff notes. Live tracking keeps customers and partners in sync.

Payments

Accept cards, wallets, and local payment methods through a single checkout. Route47 settles payouts to each partner automatically based on pre-set splits and fee rules.

All transactions are PCI-compliant and reconciled in real-time. Export reports for accounting or connect directly to your bookkeeping stack.

Marketing

Run cross-promotions, loyalty programs, and localized campaigns across every partner in your network from one dashboard.

Built-in segmentation lets you target customers by neighborhood, order history, or partner preference — then measure lift with closed-loop analytics.

Analytics

Track partner performance, delivery zones, customer lifetime value, and campaign ROI in a single dashboard.

Share filtered views with partners so they see their own metrics without exposing the full network. Scheduled reports keep everyone aligned weekly or monthly.

API Overview

Route47’s REST API lets you build custom integrations for POS, ERP, accounting, and loyalty systems. Every resource is scoped to your hub or a partner account.

GET /v1/orders
curl https://api.route47.com/v1/orders \
  -H "Authorization: Bearer $R47_API_TOKEN" \
  -H "Accept: application/json"

Webhooks

Subscribe to webhook events for order state changes, delivery updates, payouts, and partner actions. Each event is delivered with a signed payload so you can verify authenticity.

Configure endpoints in Settings → Developers, then inspect delivery logs and retry history from the same panel.

FAQ

Who owns the customer relationship?

You do. Route47 is white-label software. Customers order from your brand, and you keep the data.

Can we use our existing drivers?

Yes. Route47 works with in-house fleets, contracted couriers, or a mix of both.

How long does onboarding take?

Most hubs are live within a week. Enterprise integrations may take 2–4 weeks depending on POS complexity.

Is there a transaction fee?

Route47 charges a platform fee per order, not a percentage of every menu item. See pricing for details.